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Servme

Guest management platform for restaurants and hotels in the Middle East and North Africa, covering bookings, waitlists and guest profiles.

Servme

Starting price
From $129 per venue / month, billed annually
Free plan
No free plan listed
Free trial
No free trial listed
Last checked
Update activity
Active
Market presence
Established
Visit website – Servme Compare alternatives

Overview

Servme is a Dubai-based guest management platform with reservations, table management and a virtual and on-premise waitlist. Plans run $129 to $299 per venue per month billed annually, and you start through a demo.

Buying style: Sales-assisted How we compare

Servme is a guest management suite from a company based in Dubai, aimed at restaurants and hotels in the Middle East and North Africa. For the host stand, it combines a reservations dashboard, a live table view and a waitlist that works both for guests who join online and walk-ins you add by hand. When a table frees, the platform sends an automated SMS or WhatsApp message. SMS sends are billed through bundles whose prices the vendor does not publish.

Around the waitlist you get guest profiles, a booking widget in English and Arabic, and marketing tools. Essential adds post-dining surveys and review management. Advanced brings multi-venue reservations, advanced reporting and POS integration. The platform page names regional POS systems such as Oracle Simphony, Foodics, Revel and Aloha. Telephone and WhatsApp integrations are add-ons.

Pricing is published in US dollars per venue per month and billed annually: Starter $129, Essential $199, Advanced $299. A 1 percent fee applies to payment deposits and pre-authorisations, and the page states there are no setup charges. Every plan button leads to a demo or a sales conversation, so you do not sign up on your own. According to the FAQ, a free trial comes after a demo, and no length is given. The waitlist is one module in a larger system, so it suits a venue that wants the whole suite more than a line-only tool.

The numbers behind the labels

  • Update activity is Active. The iOS app shipped 7 updates in the past year, and the Android app was last updated on 2026-08-28.
  • Market presence is Established. The website ranks 1,356,310 on Tranco, the Android app shows 1K+ installs, the site appears in Chrome UX Report field data, and the domain dates from 2013.
  • Buying style is Sales-assisted. Prices are public, though some plans go through sales and self-serve signup isn’t confirmed.
  • App stores: the iOS app has too few ratings (1) to show a rating. The Android app shows 1K+ installs and no rating.
  • Status page: status.servmeco.com exists, with no incident count recorded.
  • Pricing last checked 2026-09-30 on the vendor pricing page.

Pricing

Pricing
From $129 per venue / month, billed annually
Free plan
No free plan listed
Free trial
No free trial listed
Contract
Annual contract

Source: vendor pricing page

Features

Join the waitlist remotely
Yes source
SMS notifications
Yes source
Reservations
Yes source
Table management / floor map
Yes source
POS integration
Yes source
Multi-location management
Yes source
Analytics & reporting
Yes source
Public API
Yes source
Customer feedback surveys
Yes source
Multi-language guest messages
Yes source

Who it's for

Best for

  • Restaurants and hotel outlets across the Middle East and North Africa that need a waitlist, CRM and reservations in a single system source
  • Groups that need a POS link, with a plan that lists multi-venue reservations source
  • Venues that want a booking widget in English and Arabic source

Not ideal for

  • Owners who want to sign up and start on their own source
  • Operators who want month-to-month billing from the pricing page source
  • Single-site venues that need only a stand-alone queue tool source

Pros and cons

Pros

  • Reservations, waitlist and table management are included from the lowest plan source
  • Automated SMS or WhatsApp notifications go to waitlisted guests source
  • Prices and a setup-fee statement are published on the pricing page source
  • POS integration is listed, with several regional systems named on the platform page source

Cons

  • Pricing is per venue and billed annually, with no free plan recorded source
  • POS integration is on the highest plan only source
  • SMS runs on separately priced bundles whose prices are not shown source
  • A 1 percent fee applies to payment deposits and pre-authorisations source

What reviewers mention

  • Easy to use and quick to train staff on (positive) [1]
  • Responsive support team (positive) [1]
  • Limited marketing tools and high SMS cost (negative) [1]

Update activity and company

Update activity
Active
  • 7 iOS updates in the last 12 months
  • Android app last updated 2026-08-28
  • Last update 2026-08-28
Market presence
Established
  • Tranco rank 1,356,310
  • 1K+ Google Play installs
  • Has Chrome UX Report field data
  • Domain registered 2013
Buying style
Sales-assisted
  • Public pricing
  • Self-serve signup not confirmed

Google Play: 1K+ installs, last updated 2026-08-28.

How these labels are calculated

Company and setup

Founded
2015
Headquarters
United Arab Emirates
Integrations
Reserve with Google, Instagram, Facebook, Tripadvisor, Zomato, Whatsapp, Oracle Opera, Oracle Simphony, Foodics, Revel, Aloha, Stripe, Mailchimp, Myfatoorah, Moyasar, Paymob
Domain registered
2013

Frequently asked questions

Does Servme include a waitlist?

Yes. The pricing page lists reservations, waitlist and table management from the Starter plan. Guests can join when the venue is full, and the platform page describes automated SMS or WhatsApp notifications.

How much does Servme cost?

Starter is $129, Essential $199 and Advanced $299 per venue per month, billed annually. SMS bundles and some integrations are priced separately, and a 1 percent fee applies to payment deposits.

Can I try Servme without talking to sales?

Not through the pricing page. Plan buttons say Book a Demo or Talk to Sales, and the FAQ says a free trial follows a demo.

Alternatives

6 of 28 other apps: the next ones in alphabetical order.

  • SevenRooms

    Reservation and waitlist system for restaurants that books through Google, DoorDash and social channels and includes table management.

    Book a demo for pricing

    Active Established

  • SpotOn Reserve

    Restaurant waitlist and reservation system from SpotOn with predictive wait times, guest texting and a table map shared with the POS.

    From $100 per month

    Moderate Established

  • TablesReady

    Waitlist and reservation app for restaurants and other businesses that texts guests when their table is ready.

    Free plan · From $39 per month

    Active Established

  • Toast Tables

    Host-stand app from Toast for running a restaurant waitlist and reservations, assigning servers and seating parties on a floor plan.

    From $50 per month

    Active Established

  • Waitlist App

    Waitlist, check-in, reservation and appointment app for in-person businesses; customers join a waitlist by QR code.

    Free plan · From $199 per location / month

    Active Small

  • Waitlist Me

    Waitlist and reservation app that texts or calls customers when their turn comes; used by restaurants, salons, clinics and other businesses.

    Free plan · From $34.99 per month

    Moderate Growing

Browse the best-of lists

Sources

  1. https://servmeco.com/
  2. https://servmeco.com/pricing
  3. https://servmeco.com/platform
  4. https://servmeco.com/platform/guest
  5. https://servmeco.com/platform/team
  6. https://servmeco.com/platform/business
  7. https://servmeco.com/company
  8. https://servmeco.com/faq
  9. https://servmeco.com/terms
  10. https://servmeco.com/privacy-policy
  11. https://servmeco.com/resources
  12. https://servmeco.com/landing-page-uae/
  13. https://status.servmeco.com/
  14. https://play.google.com/store/apps/details?id=com.servmevenue.prod&hl=en_US&gl=US