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SpotOn Reserve

Restaurant waitlist and reservation system from SpotOn with predictive wait times, guest texting and a table map shared with the POS.

SpotOn Reserve

Starting price: From $100 per month
Free plan: No free plan listed
Free trial: No free trial listed
Last checked: Sep 30, 2026
Update activity: Moderate
Market presence: Established

Visit website – SpotOn Reserve Compare alternatives

Overview

SpotOn Reserve is a waitlist, reservation and host-stand tool that pairs with SpotOn's own POS. It lists $100 a month plus a $250 setup fee as an add-on, with guest texting, a shared table map and demo-led signup.

Buying style: Sales-assisted How we compare

SpotOn Reserve is the front-of-house tool from SpotOn, a POS company. At the host stand, guests join the waitlist by giving a mobile number or email, or you add them yourself, and an iPad kiosk mode lets them check in at the door. When a table is ready, you page them by text. Guests can reply to confirm, say they are running late or cancel, which helps when the lobby is full and half the party is in the parking lot. Estimated wait times come from the product’s own calculation, and they feed Google in real time.

The same tool handles reservations, the table layout, server rotation and takeout notifications. Its direct link is to SpotOn’s own POS, so tables and employees stay in step with it. The help center also describes an API key and web widgets for your website, post-meal surveys and analytics reports, including multi-location views.

Pricing is on the product page: $100 a month plus a $250 one-time setup fee, added to SpotOn POS. The help FAQ gives $150 per location, so ask which applies. SpotOn’s POS plans, shown beside it, carry their own terms, and some include minimum terms. No free plan is recorded, and every call to action is a demo request. Text messages must stay under 160 characters, and editing them needs a custom phone number. No per-text fee or cap is published.

The numbers behind the labels

Update activity is Moderate. The iOS app shipped 4 updates in the past year, the latest on 2026-08-26.
Market presence is Established. The rank of 28,571 on Tranco covers the whole SpotOn domain. Chrome UX Report has field data for it, and the domain dates from 1997.
Buying style is Sales-assisted. Prices are public, though some plans go through sales and self-serve signup isn’t confirmed.
App stores: the iOS host app is rated 3.2 from 20 ratings. No Android host app is recorded.
Status page: status.spoton.com showed 4 incidents in the last 90 days.
Pricing last checked 2026-09-30 on the vendor product page.

Pricing

Pricing: From $100 per month
Free plan: No free plan listed
Free trial: No free trial listed
Contract: Not stated

Source: vendor page

Features

Join the waitlist remotely: Yes source
Self check-in kiosk: Yes source
SMS notifications: Yes source
Two-way SMS: Yes source
Wait time estimates: Yes source
Reservations: Yes source
Table management / floor map: Yes source
POS integration: Yes source
Multi-location management: Yes source
Analytics & reporting: Yes source
Public API: Yes source
Customer feedback surveys: Yes source

Who it's for

Best for

Restaurants already on, or moving to, SpotOn POS that want the table map and servers shared with the host stand source
Hosts who want to page waitlisted guests by text and let them reply to confirm or cancel source
Venues that want a self-service iPad check-in at the door source

Not ideal for

Restaurants on a different POS that need a link to it source
Teams that need an Android host app source
Owners who want to sign up on their own without a demo source

Pros and cons

Pros

Waitlist, reservations, table layout, server rotation and takeout notifications sit in one host tool source
Estimated wait times are calculated and fed to Google in real time source
A listed add-on price and setup fee appear on the product page source
Post-meal surveys and analytics, including multi-location reports, are described in the help center source

Cons

Sold as an add-on to SpotOn POS, whose own plans carry minimum terms source
Vendor pages disagree on the price ($100 a month on the product page, $150 per location in the help FAQ) source
Contract length is not stated consistently, so it is recorded as unknown source
The host app runs on iPad only, and the iOS app is rated 3.2 from 20 ratings source

What reviewers mention

Host app bugs, for example server numbers that do not update after seating (negative) [1]

Update activity and company

Update activity: Moderate
4 iOS updates in the last 12 months
Last update 2026-08-26
Market presence: Established
Tranco rank 28,571
Has Chrome UX Report field data
Domain registered 1997
Buying style: Sales-assisted
Public pricing
Self-serve signup not confirmed

App Store rating: 3.2 from 20 ratings (Apple, checked 2026-09-30).

How these labels are calculated

Company and setup

Website: spoton.com
Headquarters: US
Integrations: Reserve with Google
Status page: Public status page, 4 incidents in 90 days
Domain registered: 1997

Frequently asked questions

How much does SpotOn Reserve cost?

On the product page, you pay $100 a month plus a one-time $250 setup fee when it is added to SpotOn POS. The help FAQ says $150 per location, so confirm the figure in your demo. No per-text fee is published.

Does it work without SpotOn POS?

The product page describes it as an add-on to SpotOn POS, and the data records no integration with other POS systems. Whether it is sold alone is not stated.

Can guests reply to the text?

Yes. The help center says guests can reply to confirm they are on their way, say they are running late, or cancel their spot.

Alternatives

6 of 28 other apps: the next ones in alphabetical order.

TablesReady

Waitlist and reservation app for restaurants and other businesses that texts guests when their table is ready.

Free plan · From $39 per month

Active Established
Toast Tables

Host-stand app from Toast for running a restaurant waitlist and reservations, assigning servers and seating parties on a floor plan.

From $50 per month

Active Established
Waitlist App

Waitlist, check-in, reservation and appointment app for in-person businesses; customers join a waitlist by QR code.

Free plan · From $199 per location / month

Active Small
Waitlist Me

Waitlist and reservation app that texts or calls customers when their turn comes; used by restaurants, salons, clinics and other businesses.

Free plan · From $34.99 per month

Moderate Growing
Waitly

Restaurant waitlist and reservation software with two-way texting and Reserve with Google ($99 plan); also pitched to barbers and salons.

Free plan · From $49 per month

Active Established
WaitQ

Cloud queue management system where customers join by QR code, kiosk or staff entry and are notified by SMS, WhatsApp, email or push.

From $27 per month, billed annually

Unknown Growing

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SpotOn Reserve

Overview

The numbers behind the labels

Pricing

Features

Who it's for

Best for

Not ideal for

Pros and cons

Pros

Cons

What reviewers mention

Update activity and company

Company and setup

Frequently asked questions

How much does SpotOn Reserve cost?

Does it work without SpotOn POS?

Can guests reply to the text?

Alternatives

TablesReady

Toast Tables

Waitlist App

Waitlist Me

Waitly

WaitQ

Sources