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WaitQ

Cloud queue management system where customers join by QR code, kiosk or staff entry and are notified by SMS, WhatsApp, email or push.

WaitQ

Starting price
From $27 per month, billed annually
Free plan
No free plan listed
Free trial
7-day free trial
Last checked
Update activity
Unknown
Market presence
Growing

Overview

WaitQ is a newer cloud queue where guests can join with a QR code, at a kiosk or through staff entry, and get notified by SMS, WhatsApp, email or push. Plans start at $27 a month billed annually with a 7-day trial, and floor plans begin on the Grow plan.

Buying style: Self-serve How we compare

WaitQ is built around the queue. Guests join by scanning a QR code, tapping a kiosk on a shared tablet, or being added by your host. They can see an estimated wait, and you notify them by SMS, WhatsApp, email or push when it is their turn. A TV display shows the queue to people already waiting in your lobby. Appointment and reservation lists add bookings next to walk-ins, so one view holds the whole evening.

For a restaurant, the floor plan matters. Table assignment and floor plans begin on the Grow plan, and a restaurant on Odoo POS can import its floors and tables. That link reads the layout and does not change Odoo orders or payments. No Square, Toast or Clover link is recorded.

Pricing is public and priced per location, with unlimited customers and no per-customer fees. Starter is $27 a month as shown, billed annually, with one location and 100 SMS and WhatsApp credits. Grow is $49 with two locations, 400 credits and floor plans. Business is $119 with five locations and 1,000 credits. Extra locations are $20 a month each. The page also offers monthly billing, but its monthly price is not in the visible page text. Credits cover SMS and WhatsApp only, and messages stop when they run out. A 7-day trial is available, and signup is self-serve. The product is new, started in 2025, and has no store app or status page.

The numbers behind the labels

  • Update activity is Unknown. No app store or changelog data turned up.
  • Market presence is Growing. The domain sits outside the Tranco top 1M, the site appears in Chrome UX Report field data, and the domain dates from 2025.
  • Buying style is Self-serve. Prices are public, and signup needs no sales call.
  • App stores: no iOS or Android app is recorded; guests use a browser page and staff use the web dashboard.
  • Status page: none recorded.
  • Pricing last checked 2026-09-30 on the vendor pricing page.

Pricing

Pricing
From $27 per month, billed annually
Free plan
No free plan listed
Free trial
7-day free trial
Contract
Monthly or annual

Source: vendor pricing page

Features

Join the waitlist remotely
Yes source
QR code check-in
Yes source
Self check-in kiosk
Yes source
SMS notifications
Yes source
Wait time estimates
Yes source
Public live wait board
Yes source
Reservations
Yes source
Table management / floor map
Yes source
Appointment booking
Yes source
POS integration
Yes source
Multi-location management
Yes source
Analytics & reporting
Yes source
Multi-language guest messages
Yes source

Who it's for

Best for

  • Small restaurants that want a walk-in queue, bookings and a floor map at a flat price per location source
  • Hosts who want a QR code, a shared-tablet kiosk and a TV screen for the waiting area source
  • Restaurants on Odoo POS that want to import their floors and tables source

Not ideal for

  • Restaurants on Square, Toast or Clover that want a POS link source
  • Owners who need a free plan rather than a trial source
  • Teams that want a native app or a public status page source

Pros and cons

Pros

  • Pricing is public, per location, with unlimited customers and no per-customer fees source
  • Wait-time estimates, a TV display and table assignment are described in the help center source
  • Self-serve signup with a 7-day trial source
  • Email notifications are unlimited on every plan source

Cons

  • SMS and WhatsApp use monthly credits (100, 400 or 1,000 by plan), and they stop when the credits run out source
  • The lowest price is shown billed annually, and the monthly-billed price is not visible as page text source
  • Floor plans start on the Grow plan, and extra locations cost $20 a month each source
  • No changelog, status page or app-store listing is recorded source

Update activity and company

Update activity
Unknown
  • No app store or changelog data found
Market presence
Growing
  • Not in the Tranco top 1M
  • Has Chrome UX Report field data
  • Domain registered 2025
Buying style
Self-serve
  • Public pricing
  • Sign up without talking to sales

How these labels are calculated

Company and setup

Website
waitq.app
Founded
2025
Headquarters
PT
Integrations
Odoo
Domain registered
2025

Frequently asked questions

How much does WaitQ cost?

Starter is $27 a month as shown, billed annually, for one location. Grow is $49 and Business $119, billed annually. Extra locations are $20 a month each. Customers are unlimited, and SMS and WhatsApp use monthly credits.

Does WaitQ offer a free plan or trial?

No free plan exists. The pricing page offers a 7-day trial on each plan, and the data does not say whether a card is requested.

What happens when I run out of text credits?

SMS and WhatsApp messages stop until the credits refresh, you buy more or you change plan. Email notifications are not affected.

Alternatives

6 of 28 other apps: the next ones in alphabetical order.

  • Waitwhile

    Waitlist, queue management and appointment scheduling software for walk-in and appointment-based businesses.

    Free plan · From $31 per month, billed annually

    Active Established

  • Yelp Guest Manager

    Reservation, waitlist and table management system for restaurants, run from an iPad and listed on Yelp and other booking channels.

    From $159 per month

    Active Established

  • Allgood Waitlist

    Restaurant waitlist app with SMS alerts: guests add themselves or a host adds them, and the system estimates the wait automatically.

    From $39.99 per month

    Low Small

  • Bzz

    Browser-based waitlist and reservation system for restaurants that shows guests their place in line without an app download.

    Free plan · From $11.99 per month

    Unknown Small

  • Carbonara

    Waitlist and reservation app for restaurants: staff add a guest's phone number, the guest gets a text, and it runs on any smartphone.

    Free plan · From $9.99 per month

    Active Established

  • CoverManager

    Reservation system for restaurants and venues, with a virtual waitlist (OnTheGo) for walk-ins.

    Book a demo for pricing

    Moderate Established

Sources

  1. https://waitq.app/
  2. https://waitq.app/pricing
  3. https://waitq.app/about
  4. https://waitq.app/terms-and-conditions
  5. https://waitq.app/privacy-policy
  6. https://waitq.app/signup
  7. https://waitq.app/sitemap
  8. https://waitq.app/solutions/restaurants
  9. https://waitq.app/features/digital-queue
  10. https://waitq.app/features/qr-code-check-in
  11. https://waitq.app/features/notifications
  12. https://waitq.app/features/virtual-waiting-room
  13. https://waitq.app/features/appointments
  14. https://waitq.app/help
  15. https://waitq.app/help/billing--plans/how-notification-credits-work
  16. https://waitq.app/help/billing--plans/what-happens-when-you-reach-a-plan-limit
  17. https://waitq.app/help/billing--plans/how-to-buy-additional-notification-credits
  18. https://waitq.app/help/billing--plans/how-to-choose-the-right-waitq-plan
  19. https://waitq.app/help/queues-waitlists/how-estimated-wait-time-works
  20. https://waitq.app/help/public-pages-qr-tv--kiosk/how-to-set-up-the-self-service-kiosk
  21. https://waitq.app/help/public-pages-qr-tv--kiosk/how-to-set-up-the-tv-display
  22. https://waitq.app/help/appointments--reservations/how-to-create-a-booking-list
  23. https://waitq.app/help/floor-plans-and-table-management/how-to-assign-and-change-tables
  24. https://waitq.app/help/floor-plans-and-table-management/how-to-connect-odoo-and-import-your-floor-plans
  25. https://waitq.app/help/analytics--customer-records/how-to-read-location-analytics
  26. https://waitq.app/help/team-account-management/how-to-change-language-and-time-format