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Carbonara

Waitlist and reservation app for restaurants: staff add a guest's phone number, the guest gets a text, and it runs on any smartphone.

Carbonara

Starting price
Free plan · From $9.99 per month
Free plan
Yes
Free trial
14-day free trial
Last checked
Update activity
Active
Market presence
Established

Overview

Carbonara is a waitlist and reservation app that runs on any smartphone. Staff or guests add a phone number, the guest gets a text, and a free plan covers 50 bookings a month.

Buying style: Self-serve How we compare

On a busy Friday you want two things from a waitlist: a fast way to add a party and a way to reach them. In Carbonara, a host types in a guest’s phone number, or the guest scans a QR code at the entrance or uses a web link from your site. The wait estimate goes into the text, and pressing Notify sends the guest back to the door when their table opens.

The app runs on any smartphone, so a host or manager can carry the list around the floor. You can assign waiting parties to tables, and online reservations sit in the same app. Two-way SMS and WhatsApp let guests answer, and the interface comes in eight languages, including Spanish, French, Italian and German.

Pricing is public and self-serve. A Free plan allows 50 bookings a month, and Starter, the lowest paid plan with the waitlist, is $9.99 monthly or $8.99 billed annually for 100 bookings. Light, Advanced, VIP and PX climb from there, and Enterprise is a contact tier for groups with 10 or more locations. Texts beyond the basics are metered separately, so your real cost depends on how many messages you send. No POS link is recorded; Reserve with Google and WhatsApp are the named integrations.

The numbers behind the labels

  • Update activity is Active. The iOS app shipped 25 updates in the past year, and the Android app was last updated on 2026-09-21.
  • Market presence is Established. The website ranks 2,194,916 on Tranco, the Android app shows 10K+ installs, the site appears in Chrome UX Report field data, and the domain dates from 2019.
  • Buying style is Self-serve. Prices are public and you can sign up on your own. For groups with 10 or more locations, there is an enterprise plan through sales.
  • App stores: iOS 4.8 from 13 ratings; Android 4.4 with 10K+ installs.
  • Status page: none found.

Pricing

Pricing
Free plan · From $9.99 per month
Free plan
Yes
Free trial
14-day free trial
Contract
Monthly or annual

Source: vendor pricing page

Features

Join the waitlist remotely
Yes source
QR code check-in
Yes source
SMS notifications
Yes source
Two-way SMS
Yes source
Wait time estimates
Yes source
Reservations
Yes source
Table management / floor map
Yes source
Multi-language guest messages
Yes source

Who it's for

Best for

  • Small walk-in restaurants that want a low-cost waitlist with QR join and texts to guests source
  • Spots with multilingual staff, since the app interface comes in eight languages source

Not ideal for

  • Groups that switch between several venues all day, because staff log out of one account to enter another source
  • Restaurants that need a Square, Toast or Clover link, since no POS integration is recorded source

Pros and cons

Pros

  • A Free plan with 50 bookings a month includes all Starter features source
  • Paid plans start at $9.99 monthly, or $8.99 with annual billing source
  • Guests can join by QR code or web link, and get a text when you press Notify source
  • Table assignment shows where waiting parties will be seated source
  • A 2-week free trial is offered source

Cons

  • Two-way SMS and WhatsApp are paid per use, and the rates are inside the Manager Portal source
  • Deposits are available only on the VIP and PX plans source
  • Subscribing through the iOS app costs more than the website price, per the vendor FAQ source

What reviewers mention

  • Staff learn it quickly and run it on their own phones and tablets (positive) [1] [2]
  • Support staff are named and praised as responsive in 2025 and 2026 reviews (positive) [1] [2]
  • Older reviews cite low or free cost, from before the January 2026 price update (mixed) [1] [2]

Update activity and company

Update activity
Active
  • 25 iOS updates in the last 12 months
  • Android app last updated 2026-09-21
  • Last update 2026-09-21
Market presence
Established
  • Tranco rank 2,194,916
  • 10K+ Google Play installs
  • Has Chrome UX Report field data
  • Domain registered 2019
Buying style
Self-serve
  • Public pricing
  • Sign up without talking to sales
  • Custom or enterprise plan through sales

App Store rating: 4.8 from 13 ratings (Apple, checked 2026-09-30).

Google Play: 10K+ installs, last updated 2026-09-21.

How these labels are calculated

Company and setup

Headquarters
US
Integrations
Reserve with Google, Whatsapp
Domain registered
2019

Frequently asked questions

How does Carbonara notify a waiting party?

You press Notify and the guest receives a text telling them to come back to be seated. For waitlist parties the message must include the restaurant name and the estimated wait.

What counts as a booking on the free plan?

The pricing page counts any reservation, waitlist entry or call-ahead group as one booking, however many people are in it. Free allows 50 a month.

Does Carbonara take reservations too?

Yes. The FAQ says online reservations are offered with no per-booking fee, and Reserve with Google is a separate paid add-on.

Alternatives

6 of 28 other apps: the next ones in alphabetical order.

  • CoverManager

    Reservation system for restaurants and venues, with a virtual waitlist (OnTheGo) for walk-ins.

    Book a demo for pricing

    Moderate Established

  • Crunchtime Host

    Host-stand software for restaurant brands with table management, wait-time tools and two-way SMS that tells guests their table is ready.

    Book a demo for pricing

    Active Established

  • Eat App

    Restaurant reservation and table management software with a waitlist that sends custom SMS alerts and runs on iPad, mobile and desktop.

    From $99 per month

    Active Established

  • Hostme

    Restaurant reservation, table management and waitlist software with guestbook, event and marketing tools for single venues and groups.

    From $109 per month

    Moderate Established

  • Libro

    Restaurant reservation and guest management platform, now part of OpenTable, with a digital waitlist and table optimization tools.

    Book a demo for pricing

    Low Growing

  • NextMe

    Virtual waitlist and queue management app with SMS notifications and a virtual waiting room for walk-in businesses.

    Free plan · From $59.99 per month

    Active Established

Sources

  1. https://www.carbonaraapp.com/
  2. https://carbonaraapp.com/
  3. https://www.carbonaraapp.com/waitlist/
  4. https://www.carbonaraapp.com/pricing/
  5. https://www.carbonaraapp.com/faq/
  6. https://www.carbonaraapp.com/manager-resources/
  7. https://www.carbonaraapp.com/ordering/
  8. https://www.carbonaraapp.com/terms/
  9. https://www.carbonaraapp.com/terms-of-sale/
  10. https://www.carbonaraapp.com/privacy-policy/