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CoverManager

Reservation system for restaurants and venues, with a virtual waitlist (OnTheGo) for walk-ins.

CoverManager

Starting price
Book a demo for pricing
Free plan
No free plan listed
Free trial
No free trial listed
Last checked
Update activity
Moderate
Market presence
Established
Visit website – CoverManager Compare alternatives

Overview

CoverManager is a reservation platform for restaurants and venues with a virtual waitlist for walk-ins, called OnTheGo. Pricing is quote-only: every plan says to request a demo.

Buying style: Sales-led How we compare

CoverManager starts from the reservation book. If your restaurant fills most tables through bookings and still gets a stream of walk-ins on Friday, this is the shape of product it is: one platform for the booking widget on your website, the live seating plan and a queue for people without a reservation.

At the door, the walk-in guest scans a QR code and leaves their contact details. The staff board shows who is waiting, their position and an estimated time. When a table is assigned, an automatic text goes out with a link for the guest to confirm they are coming. Table status updates from a desktop or mobile, and the vendor lists connections to POS systems including Lightspeed, Oracle Simphony and ICG.

Pricing follows a demo. The pricing page shows three plans, Standard for independent venues, Premium, and Performance for multi-venue groups, each ending in a request for a demo. The subscription is monthly and per venue, with add-ons such as AI assistants that you switch on separately. The vendor says it returns a proposal within 48 hours of a demo request. Which plan includes the virtual waitlist is not stated, so ask that first.

The numbers behind the labels

  • Update activity is Moderate. The iOS app shipped 10 updates in the past year, and the Android app was last updated on 2026-06-03.
  • Market presence is Established. The website ranks 34,629 on Tranco, the Android app shows 50K+ installs, the site appears in Chrome UX Report field data, and the domain dates from 2015.
  • Buying style is Sales-led. No prices are published, so you book a demo to get one.
  • App stores: iOS 4.7 from 12 ratings; Android has 50K+ installs and no rating recorded.
  • Status page: the vendor runs one at status.covermanager.com. When we looked, it reported all services online.

Pricing

Pricing
Book a demo for pricing
Free plan
No free plan listed
Free trial
No free trial listed
Contract
Not stated

Source: vendor pricing page

Features

QR code check-in
Yes source
SMS notifications
Yes source
Wait time estimates
Yes source
Reservations
Yes source
Table management / floor map
Yes source
POS integration
Yes source
Multi-location management
Yes source
Analytics & reporting
Yes source
Public API
Yes source
Multi-language guest messages
Yes source

Who it's for

Best for

  • Restaurants that take bookings first and want a walk-in queue inside the same system source
  • Groups and chains that want every venue under one login and links to POS systems such as Lightspeed source

Not ideal for

  • Walk-in-only spots that want to see a price and sign up on their own, because every plan is a demo request source
  • Restaurants that use Square, Toast or Clover, since no listing for them was found source

Pros and cons

Pros

  • Guests scan a QR code at the entrance to join, and get an automatic text when a table is assigned source
  • The staff board shows each waiting guest's position and estimated time source
  • A live seating plan tracks table status from desktop or mobile source
  • Integrations are listed for POS systems including Lightspeed, Oracle Simphony and ICG source

Cons

  • Prices are not published, so you book a demo for pricing, and no contract length is stated source
  • The tier that includes OnTheGo is not stated on the pricing page source
  • Some App Store reviews say the mobile app will not open or runs slowly source

What reviewers mention

  • Reviewers report the iPhone and iPad app failing to open, running slowly or needing reinstalls (negative) [1] [2]
  • Several reviewers call the subscription expensive for what they get (negative) [1] [2]
  • Reviewers praise a responsive support team (positive) [1] [2]
  • Reviewers like the simple design and the built-in guest database (positive) [1] [2]

Update activity and company

Update activity
Moderate
  • 10 iOS updates in the last 12 months
  • Android app last updated 2026-06-03
  • Last update 2026-06-04
Market presence
Established
  • Tranco rank 34,629
  • 50K+ Google Play installs
  • Has Chrome UX Report field data
  • Domain registered 2015
Buying style
Sales-led
  • No public pricing: book a demo for pricing

App Store rating: 4.7 from 12 ratings (Apple, checked 2026-09-30).

Google Play: 50K+ installs, last updated 2026-06-03.

How these labels are calculated

Company and setup

Headquarters
Spain
Parent company
Hospitality Tech Group
Integrations
Lightspeed, Oracle Simphony, Icg, Reserve with Google, OpenTable, Resy, Facebook, Instagram, Google Maps, Stripe, Adyen, Apple Pay, Google Pay, Paynopain, Mailchimp, Brevo, Salesforce, Google Analytics, Google Tag Manager, Reviewpro, Gastroranking, Jusan, Gamma, Setera, Amadeus, Simple Night, Petalmaps
Domain registered
2015

Frequently asked questions

Does CoverManager have a waitlist for walk-ins?

Yes. The virtual waitlist is called OnTheGo. Guests scan a QR code at the entrance, and an automatic text goes out when a table is assigned. The vendor also says it can run as a standalone tool for venues without reservations.

How much does CoverManager cost?

The pricing page shows no prices. It describes a fixed monthly subscription per venue across three plans, Standard, Premium and Performance, with a proposal after a demo.

Does CoverManager connect to a POS?

Yes, the integrations page lists Lightspeed, Oracle Simphony and ICG as POS connections. No Square, Toast or Clover listing was found.

Alternatives

6 of 28 other apps: the next ones in alphabetical order.

  • Crunchtime Host

    Host-stand software for restaurant brands with table management, wait-time tools and two-way SMS that tells guests their table is ready.

    Book a demo for pricing

    Active Established

  • Eat App

    Restaurant reservation and table management software with a waitlist that sends custom SMS alerts and runs on iPad, mobile and desktop.

    From $99 per month

    Active Established

  • Hostme

    Restaurant reservation, table management and waitlist software with guestbook, event and marketing tools for single venues and groups.

    From $109 per month

    Moderate Established

  • Libro

    Restaurant reservation and guest management platform, now part of OpenTable, with a digital waitlist and table optimization tools.

    Book a demo for pricing

    Low Growing

  • NextMe

    Virtual waitlist and queue management app with SMS notifications and a virtual waiting room for walk-in businesses.

    Free plan · From $59.99 per month

    Active Established

  • Obee

    Reservation and table management system with a guest self-add waiting list and a text to walk-ins when their table is ready.

    Book a demo for pricing

    Unknown Small

Browse the best-of lists

Sources

  1. https://www.covermanager.com/en
  2. https://www.covermanager.com/en/pricing
  3. https://www.covermanager.com/en/solution/virtual-waitlist
  4. https://www.covermanager.com/en/solution/reservations
  5. https://www.covermanager.com/en/solution/ai
  6. https://www.covermanager.com/en/integrations
  7. https://www.covermanager.com/en/about-us
  8. https://www.covermanager.com/en/legal-notice
  9. https://www.covermanager.com/en/contact
  10. https://www.covermanager.com/en/who/independent-restaurants
  11. https://status.covermanager.com/
  12. https://play.google.com/store/apps/details?id=com.reserv.covermanager&hl=en_US&gl=US