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Eat App

Restaurant reservation and table management software with a waitlist that sends custom SMS alerts and runs on iPad, mobile and desktop.

Eat App

Starting price
From $99 per month
Free plan
No free plan listed
Free trial
14-day free trial
Last checked
Update activity
Active
Market presence
Established
Visit website – Eat App Compare alternatives

Overview

Eat App is a reservation and table management product with a waitlist that sends text alerts, on iPad, mobile and desktop. Paid plans start at $99 a month billed monthly, with a 14-day trial and no card needed.

Buying style: Self-serve How we compare

Eat App comes from the reservation side of the business. A host at a busy stand uses it for the booking book, a live floor view of tables and the guest list, and the waitlist is one part of that. If your Friday looks like half reservations and half walk-ins, that mix is what it is built for.

For walk-ins, staff add a guest by hand with a wait estimate, or guests join from the booking widget when you are fully booked, or by scanning a QR code at the door. When a table is ready, one tap sends an SMS to that guest. The vendor also supports two-way WhatsApp messaging. Venues with a POS can link it for guest spend and order history; Square and Lightspeed are listed as available.

Pricing is public and self-serve. The Free tier is $0 and capped at 100 guests a month, with no SMS. Lite is $99 a month billed monthly, $69 billed yearly. Core is $199, or $159 yearly, and Pro is $389, or $299 yearly. Enterprise, for 8 or more venues, goes through sales. Every paid plan has a 14-day trial with no card. Check what each tier includes before you commit: QR at the door and the online waitlist show as Pro features, with add-ons priced below that.

The numbers behind the labels

  • Update activity is Active. The iOS app shipped 14 updates in the past year, the changelog has 1 entry, and the Android app was last updated on 2026-09-30.
  • Market presence is Established. The website ranks 182,096 on Tranco, the Android app shows 10K+ installs, and the site appears in Chrome UX Report field data.
  • Buying style is Self-serve. Prices are public and you can sign up on your own with a 14-day trial. There is also an Enterprise plan through sales.
  • App stores: iOS has too few ratings (3) to show a rating; Android has 10K+ installs and no rating recorded.
  • Status page: the vendor lists one at status.eatapp.co; no incident count was collected.

Pricing

Pricing
From $99 per month
Free plan
No free plan listed
Free trial
14-day free trial
Contract
Monthly or annual

Source: vendor pricing page

Features

Join the waitlist remotely
Yes source
QR code check-in
Yes source
SMS notifications
Yes source
Wait time estimates
Yes source
Reservations
Yes source
Table management / floor map
Yes source
POS integration
Yes source
Multi-location management
Yes source
Analytics & reporting
Yes source
Public API
Yes source
Customer feedback surveys
Yes source
Multi-language guest messages
Yes source

Who it's for

Best for

  • Venues and small groups that want reservations, a live floor view and the guest database in one place, with the waitlist as one part source
  • Restaurants on a POS such as Square or Lightspeed that want it linked to the booking system source

Not ideal for

  • Owners who want a walk-in waitlist on the lowest plan, since QR at the door and the online waitlist are ticked only from Pro source
  • Spots that want one flat price, because several items are add-ons priced per month source

Pros and cons

Pros

  • Guests get an SMS saying their table is ready, and each waitlist entry carries a wait estimate source
  • Pricing is public, with a 14-day free trial that needs no credit card source
  • Guests can scan a QR code to join the waitlist source
  • The vendor lists SOC 2 and ISO 27001 on its trust portal source
  • Reports, reviews collection and multi-venue switching are covered in the help center source

Cons

  • Lite, the lowest paid plan with waitlist management, is $99 a month billed monthly or $69 billed yearly source
  • Text allowances differ between pages, so the exact number of included texts is not recorded source
  • Payment and POS integration cost an extra $39 a month each below Pro source

What reviewers mention

  • Mostly in older reviews, venue staff call the app easy to use and say support helps (positive) [1] [2]
  • Reports of freezing, slow sync and an update that stopped the app opening on iPad and iPhone (negative) [1] [2]

Update activity and company

Update activity
Active
  • 14 iOS updates in the last 12 months
  • 1 changelog entry in the last 12 months
  • Android app last updated 2026-09-30
  • Last update 2026-09-30
Market presence
Established
  • Tranco rank 182,096
  • 10K+ Google Play installs
  • Has Chrome UX Report field data
Buying style
Self-serve
  • Public pricing
  • Sign up without talking to sales
  • Custom or enterprise plan through sales

Google Play: 10K+ installs, last updated 2026-09-30.

How these labels are calculated

Company and setup

Founded
2015
Headquarters
AE
Integrations
Square, Lightspeed, Stripe, Reserve with Google, Revel, Foodics, Oracle Micros, Ncr Aloha, Whatsapp, Instagram, Facebook, Tripadvisor
SOC 2
Claimed by vendor (source)

Frequently asked questions

Does Eat App have a free tier with the waitlist?

There is a Free tier at $0 a month, limited to 100 guests monthly. The pricing page does not say the waitlist is part of it, so we do not list it as a free waitlist plan.

Can guests join the waitlist online?

Yes, from the booking widget when the restaurant is fully booked, or by scanning a QR code. The pricing comparison lists the online waitlist as an add-on below Pro.

Does Eat App text guests?

Yes, the waitlist can send an SMS that a table is ready. Messages beyond the plan's allowance are billed per message at local carrier rates, and the Free tier has no SMS.

Alternatives

6 of 28 other apps: the next ones in alphabetical order.

  • Hostme

    Restaurant reservation, table management and waitlist software with guestbook, event and marketing tools for single venues and groups.

    From $109 per month

    Moderate Established

  • Libro

    Restaurant reservation and guest management platform, now part of OpenTable, with a digital waitlist and table optimization tools.

    Book a demo for pricing

    Low Growing

  • NextMe

    Virtual waitlist and queue management app with SMS notifications and a virtual waiting room for walk-in businesses.

    Free plan · From $59.99 per month

    Active Established

  • Obee

    Reservation and table management system with a guest self-add waiting list and a text to walk-ins when their table is ready.

    Book a demo for pricing

    Unknown Small

  • Olo Host

    Reservation and waitlist management for high-volume restaurants from Olo, covering table assignment and guest preferences.

    Book a demo for pricing

    Low Established

  • OpenTable

    Restaurant reservation platform with table management and an online waitlist that guests can join remotely and get SMS alerts from.

    From $299 per month

    Active Established

Alternatives to Eat App Browse the best-of lists

Sources

  1. https://restaurant.eatapp.co/
  2. https://restaurant.eatapp.co/waitlist
  3. https://restaurant.eatapp.co/pricing
  4. https://restaurant.eatapp.co/host-stand
  5. https://restaurant.eatapp.co/integrations
  6. https://eatapp.co/integrations
  7. https://restaurant.eatapp.co/about
  8. https://restaurant.eatapp.co/terms-of-service
  9. https://restaurant.eatapp.co/privacy
  10. https://restaurant.eatapp.co/knowledge
  11. https://restaurant.eatapp.co/knowledge/release-notes
  12. https://restaurant.eatapp.co/knowledge/july-2026-product-releases
  13. https://restaurant.eatapp.co/knowledge/setting-up-waitlist-from-your-widget
  14. https://restaurant.eatapp.co/knowledge/waitlist-qr-codes
  15. https://restaurant.eatapp.co/knowledge/messaging-a-waitlist
  16. https://restaurant.eatapp.co/knowledge/manually-adding-a-guest-to-waitlist
  17. https://restaurant.eatapp.co/knowledge/setting-up-online-reservations
  18. https://restaurant.eatapp.co/knowledge/floor-view
  19. https://restaurant.eatapp.co/knowledge/getting-started-with-pos-integration
  20. https://restaurant.eatapp.co/knowledge/how-to-manage-multiple-restaurants-with-eat-app
  21. https://restaurant.eatapp.co/knowledge/restaurant-reports-overview
  22. https://restaurant.eatapp.co/knowledge/guest-reviews
  23. https://restaurant.eatapp.co/knowledge/widget-language
  24. https://restaurant.eatapp.co/knowledge/guest-messaging
  25. https://restaurant.eatapp.co/knowledge/two-way-whatsapp-messaging-for-restaurants
  26. https://trust.eatapp.co/
  27. https://status.eatapp.co/