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Olo Host

Reservation and waitlist management for high-volume restaurants from Olo, covering table assignment and guest preferences.

Olo Host

Starting price
Book a demo for pricing
Free plan
No free plan listed
Free trial
No free trial listed
Last checked
Update activity
Low
Market presence
Established
Visit website – Olo Host Compare alternatives

Overview

Olo Host is an iPad app for waitlist, reservations and table assignment, aimed at high-volume restaurants. It is part of the Olo platform, and pricing is not published, so you request a demo.

Buying style: Sales-led How we compare

Olo Host is built for restaurants where the host stand is the busiest spot in the building. On a Friday rush you may have walk-ins, phone bookings and online reservations all landing on one list. Olo Host puts the waitlist, reservations, table assignments and incoming orders into one iPad app, so the host sees every party in one place.

Guests can join your waitlist or reserve in one click wherever they find you, including Google, your website and social pages. The vendor says its quotes remove wait-time guesswork, that reminder texts go out automatically and clear no-shows, and that guests get live updates plus post-visit surveys. A 2025 release added two-way guest messaging and remote check-in.

Olo Host sits inside the wider Olo platform, owned by Thoma Bravo since a 2025 acquisition. The vendor says the iPad app works with POS systems, online ordering, loyalty and CRM tools, though it names them only by category.

Buying is sales-led. The site gives a demo request and a Talk to Sales button, with no pricing page, no stated trial and no published text limits or overage fees. Plan on asking about all three, plus which POS connections apply to you.

The numbers behind the labels

  • Update activity is Low. The iOS app shipped 1 update in the past year, on 2026-08-18.
  • Market presence is Established. The rank of 15,273 on Tranco covers the whole olo.com domain. Chrome UX Report has field data for it, and the domain dates from 1998.
  • Buying style is Sales-led. No prices are published, so you book a demo to get one.
  • App store: the iPad app has a 3.5 rating from 40 ratings. No Android app was found.
  • Status page: the vendor runs one at status.olo.com. It shows 11 incidents in the last 90 days, covering the whole platform.

Pricing

Pricing
Book a demo for pricing
Free plan
No free plan listed
Free trial
No free trial listed
Contract
Not stated

Features

Join the waitlist remotely
Yes source
SMS notifications
Yes source
Two-way SMS
Yes source
Wait time estimates
Yes source
Reservations
Yes source
Table management / floor map
Yes source
POS integration
Yes source
Customer feedback surveys
Yes source

Who it's for

Best for

  • High-volume restaurants that want the waitlist, reservations and table assignments in one iPad app source
  • Brands already using Olo ordering, loyalty or guest data that want the host stand to connect to them source

Not ideal for

  • Owners who want a posted price or a self-serve signup, since the site offers only a demo and Talk to Sales source
  • Android-only teams, because the only app found is for iPad source

Pros and cons

Pros

  • Guests can join the waitlist or reserve in one click, wherever they search source
  • The vendor describes reminder texts that clear no-shows automatically, and two-way guest messaging source
  • The iPad app is described as working with POS, online ordering, Google, loyalty, CRM and sentiment tools source
  • Live updates and post-visit surveys go to guests source

Cons

  • No price is published, so you book a demo for pricing, and SMS limits and overage fees are not stated source
  • The App Store rating is 3.5 from 40 ratings, and two older reviews say an update stopped the app opening source
  • The vendor status page shows 11 incidents in the last 90 days, platform-wide rather than Host-specific source

What reviewers mention

  • Two reviewers, in 2020 and 2021, say an update made the app crash at launch or stop working (negative) [1]

Update activity and company

Update activity
Low
  • 1 iOS update in the last 12 months
  • Last update 2026-08-18
Market presence
Established
  • Tranco rank 15,273
  • Has Chrome UX Report field data
  • Domain registered 1998
Buying style
Sales-led
  • No public pricing: book a demo for pricing

App Store rating: 3.5 from 40 ratings (Apple, checked 2026-09-30).

How these labels are calculated

Company and setup

Website
olo.com
Founded
2005
Headquarters
US
Parent company
Thoma Bravo
Integrations
Reserve with Google
Status page
Public status page, 11 incidents in 90 days
Domain registered
1998

Frequently asked questions

Was Olo Host called something else before?

The App Store listing names it Olo Host, formerly Wisely, and the seller is still listed as Wisely Inc. The Olo pages we read do not mention the older name.

Does Olo Host work with my POS?

The vendor says the iPad app is compatible with POS systems, online ordering, Google, loyalty, CRM and sentiment tools, but it lists them only by category. Ask for your specific POS in the demo.

How do I buy Olo Host?

The site offers a demo request and a Talk to Sales button. No pricing page, trial or self-serve signup is published.

Alternatives

6 of 28 other apps: the next ones in alphabetical order.

  • OpenTable

    Restaurant reservation platform with table management and an online waitlist that guests can join remotely and get SMS alerts from.

    From $299 per month

    Active Established

  • QaTable

    Host-stand system for restaurants: walk-ins, online waitlist joins and reservations in one list, plus two-way texting and table maps.

    From $39 per month

    Low Small

  • QueueAway

    Virtual queue management system with a business app and customer app so walk-ins can join queues from their phones.

    From £14.99 per month

    Low Small

  • Ready Text

    Text-message waitlist tool: staff add a customer's name and number, then send a text when it is their turn; runs in a web browser.

    From $49 per month

    Unknown Small

  • resOS

    Restaurant booking system with a table planner, guest profiles, booking reminders and a digital waitlist feature.

    From €45 per month

    Active Growing

  • Resy OS

    Reservation and guest management platform for restaurants, bars and wineries, with waitlists that can be managed from any device.

    From $289 per month

    Active Established

Browse the best-of lists

Sources

  1. https://www.olo.com/host
  2. https://www.olo.com/product-release
  3. https://www.olo.com/quarterly-release/fall-2025
  4. https://www.olo.com/winter-release-2026
  5. https://www.olo.com/2026-spring-release
  6. https://www.olo.com/quarterly-release/summer-2025
  7. https://www.olo.com/quarterly-release/spring-2025
  8. https://www.olo.com/about-us
  9. https://www.olo.com/privacy-notice
  10. https://www.olo.com/terms-of-use
  11. https://www.olo.com/partners
  12. https://www.olo.com/newsroom
  13. https://www.olo.com/thoma-bravo-completes-acquisition-of-olo
  14. https://status.olo.com/
  15. https://apps.apple.com/us/app/olo-host/id1174470465