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Crunchtime Host

Host-stand software for restaurant brands with table management, wait-time tools and two-way SMS that tells guests their table is ready.

Crunchtime Host

Starting price
Book a demo for pricing
Free plan
No free plan listed
Free trial
No free trial listed
Last checked
Update activity
Active
Market presence
Established
Visit website – Crunchtime Host Compare alternatives

Overview

Crunchtime Host is host-stand software for multi-unit restaurant brands, combining a waitlist, reservations and table management with two-way texts. There is no public pricing, so you request a demo.

Buying style: Sales-led How we compare

Crunchtime Host is aimed at restaurant brands with more than a single door. At the host stand it brings together three jobs that usually live in different places: the waitlist, the reservation book and the table map. Reservations can come from the book itself, the Host portal or app, and third-party sources such as Reserve with Google and OpenTable.

For a guest standing outside during a Friday rush, the experience is a text. The party gets wait quotes, then a two-way text message when their table is ready. Guests can also join the waitlist or reserve straight from Google. Staff run it on an iPad, and the vendor’s release notes mention table recommendations for waiting parties and floor view changes.

The POS link matters if you already run a certified system. The vendor claims more than 80 point-of-sale partners, and the certified list includes Toast and Lightspeed K-Series but not Square or Clover. Analytics are included, and Host pairs with the vendor’s kitchen product.

Buying is sales-led. There is no pricing page, no trial is stated and there is no self-serve signup, only a demo request. Text limits and overage fees are not published, and the vendor-wide subscription terms renew orders for a year unless the order says otherwise. Ask about both on the demo call.

The numbers behind the labels

  • Update activity is Active. The iOS app shipped 6 updates in the past year; the most recent was on 2026-08-25.
  • Market presence is Established. The rank of 344,958 on Tranco covers the whole crunchtime.com site. Chrome UX Report has field data for it, and the domain dates from 1996.
  • Buying style is Sales-led. No prices are published, so you book a demo to get one.
  • App store: the iPad app has 0 ratings. No Android app was found.
  • Status page: the vendor lists one at status.crunchtime.com, covering Crunchtime overall. No incident count was collected.
  • Reviews: no review themes were recorded.

Pricing

Pricing
Book a demo for pricing
Free plan
No free plan listed
Free trial
No free trial listed
Contract
Not stated

Features

Join the waitlist remotely
Yes source
SMS notifications
Yes source
Two-way SMS
Yes source
Wait time estimates
Yes source
Reservations
Yes source
Table management / floor map
Yes source
POS integration
Yes source
Analytics & reporting
Yes source

Who it's for

Best for

  • Multi-unit restaurant brands that want the waitlist, reservations and tables in one host-stand tool source
  • Restaurants on a certified POS such as Toast or Lightspeed K-Series that want the host stand tied to it source

Not ideal for

  • Single-location owners who want to read a price and sign up themselves, because it is demo only source
  • Android-only teams, since the only app found is for iPad source

Pros and cons

Pros

  • Guests get two-way text messages when their table is ready source
  • Reservations from the reservation book, the Host portal or the app, plus Reserve with Google and OpenTable, show in one place source
  • The vendor lists more than 80 POS partners, and the certified list names Toast and Lightspeed K-Series source
  • The vendor describes SOC 2 Type 2 audits covering all its products source

Cons

  • No price is published; you book a demo for pricing source
  • Text message limits, overage fees and contract length are not published source
  • The App Store page shows 0 ratings, and no Android app was found source

Update activity and company

Update activity
Active
  • 6 iOS updates in the last 12 months
  • Last update 2026-08-25
Market presence
Established
  • Tranco rank 344,958
  • Has Chrome UX Report field data
  • Domain registered 1996
Buying style
Sales-led
  • No public pricing: book a demo for pricing

How these labels are calculated

Company and setup

Headquarters
US
Integrations
Reserve with Google, OpenTable, Toast, Lightspeed
SOC 2
Claimed by vendor (source)
Domain registered
1996

Frequently asked questions

Is Crunchtime Host the same as ConnectSmart Host?

Yes. The vendor's own pages say ConnectSmart Host is now Crunchtime Host, following the merger of QSR Automations and Crunchtime. Some blog addresses and the app's seller name still carry the older names.

Does it work with my POS?

The vendor lists roughly 80 certified POS partners, including Toast and Lightspeed K-Series, plus SpotOn Restaurant, Revel, Aloha and Oracle MICROS. Square and Clover are not on the certified list.

How do I get pricing?

Pricing is not published. The only path on the Host page is a request for a personalized demo. Under the vendor's general terms, an order renews for a year unless it states otherwise.

Alternatives

6 of 28 other apps: the next ones in alphabetical order.

  • Eat App

    Restaurant reservation and table management software with a waitlist that sends custom SMS alerts and runs on iPad, mobile and desktop.

    From $99 per month

    Active Established

  • Hostme

    Restaurant reservation, table management and waitlist software with guestbook, event and marketing tools for single venues and groups.

    From $109 per month

    Moderate Established

  • Libro

    Restaurant reservation and guest management platform, now part of OpenTable, with a digital waitlist and table optimization tools.

    Book a demo for pricing

    Low Growing

  • NextMe

    Virtual waitlist and queue management app with SMS notifications and a virtual waiting room for walk-in businesses.

    Free plan · From $59.99 per month

    Active Established

  • Obee

    Reservation and table management system with a guest self-add waiting list and a text to walk-ins when their table is ready.

    Book a demo for pricing

    Unknown Small

  • Olo Host

    Reservation and waitlist management for high-volume restaurants from Olo, covering table assignment and guest preferences.

    Book a demo for pricing

    Low Established

Browse the best-of lists

Sources

  1. https://www.crunchtime.com/host
  2. https://www.crunchtime.com/host/demo
  3. https://www.crunchtime.com/blog/introducing-rebranded-product-names-for-qsr-automations-solutions
  4. https://www.crunchtime.com/blog/connecting-the-dots-adding-connectsmart-host-to-your-front-of-house-operations
  5. https://www.crunchtime.com/blog/from-chaos-to-calm-the-connectsmart-host-revolution
  6. https://www.crunchtime.com/kitchen-host-integrations
  7. https://www.crunchtime.com/security
  8. https://www.crunchtime.com/product-updates
  9. https://www.crunchtime.com/about-us
  10. https://www.crunchtime.com/privacy-policy
  11. https://www.crunchtime.com/ssa
  12. https://status.crunchtime.com/
  13. https://apps.apple.com/us/app/-/id1547496632